So far, LOX24 customers have been using the same password for logging into their customer account on our website and for the API interface (that is, for the Outlook Add-in or other external software that they use).
To increase security, we are now separating these two passwords. In the future, there will be one password for logging in to our website. In addition, there are API keys for using the interface, the Outlook add-in, and other software that is linked to our service.
You can see how the whole thing works in this video:
If you want to use the interface in the future (also via external software such as Outlook), you must enter an API key and no longer the account password. The account password will no longer work for new customers or if you change the account password. In addition, the API key is no longer encoded as an MD5 hash value, but transmitted unencoded.
What changes for regular customers?
- For existing customers, everything remains the same for now. If you change your account password with us, nothing changes for the interface for the time being. The old password remains as the API key. However, you must not try to transfer your new account password using the API.
- We have automatically created an API key for you. This matches the MD5 hash of your old account password. This means that SMS sending continues as usual via the interface.
- You can view, delete, or create new (additional) API keys in the settings and then under API Settings. So if you want to change the password for the interface, don't change the account password; instead, create a new API key in the account.
Our tip:
Change your account password regularly in the „General Settings“ and set a new API key in the API settings. This ensures that your account is optimally protected and always up to date with the latest security technology.