Send SMS directly from Outlook .
With the free LOX24 add-in, you write SMS right where you already work: in Outlook. You choose recipients from your contacts. Outlook sends appointment reminders automatically from your calendar. You only pay for the SMS you actually send.
- Free add-in
- No base fee
- WEB, MAC, WINDOWS AND MOBILE
- Install for freeThe add-in costs nothing. You only pay for the SMS you send.
- A new SMS buttonA "Send SMS" button appears in Outlook. One click is all it takes.
- Reminders that send themselvesAppointments with a hashtag automatically trigger the SMS reminder.
Create a free account
Install the add-in
Write an SMS or create an appointment
What you can do with Outlook SMS
One button in Outlook, and your SMS is on its way. The add-in is available for the new Outlook, Outlook on the web, Mac, and mobile, as well as for classic Outlook on Windows.
All features are available in both add-ins. For calendar reminders in the new add-in, you need a Microsoft 365 work or school account.
Your customers never forget an appointment again
A forgotten appointment costs you time and revenue. With LOX24, your customer automatically receives an SMS, for example one day before. You enter the appointment in Outlook as usual and add the mobile number with a hashtag. The add-in takes care of the rest.
Here's what it looks like:
- New Outlook add-in: number in the appointment title → "Appointment Ms. Berger #0170111111"
- Classic add-in for Windows: number in the appointment description → #0170111111
The number can start with the country code or with 0.
- Multiple reminders per appointment, for example 24 hours and 2 hours before
- Confirmation sent right when the appointment is created
- LOX24 automatically inserts the date, time, and location into the text
- A reminder to Germany costs 8 cents at most
Which add-in is right for you?
There are two versions because Microsoft offers different versions of Outlook. Which one you need depends on which Outlook you use and which email account it contains. Both add-ins can do the same things, both are free, and SMS cost the same in both.
Outlook Add-In
For the new Outlook, Outlook on the web, Mac, and mobile
- Runs in
- New Outlook for Windows, Outlook on the web, Outlook for Mac, Outlook mobile app
- Send SMS
- With a Microsoft 365 work or school account and with a personal Microsoft account (Outlook.com, Hotmail)
- Calendar reminders
- Only with a Microsoft 365 work or school account, because single sign-on (SSO) is required
- Trigger a reminder
- Hashtag with number in the appointment title, e. g. #0170111111 or #+49170111111
- Data processing
- In the Microsoft cloud (Azure) at European locations, then sent encrypted to LOX24
- Installation
- Download the manifest.xml file and add it in Outlook under “Add-ins”
Ideal if you use Microsoft 365 or want to send from anywhere.
Outlook add-in for Windows
For classic Outlook 2016 through Microsoft 365 on a Windows PC
- Runs in
- Classic Outlook for Windows, versions 2016, 2019, 2021, and Microsoft 365. Compatible with Exchange.
- Send SMS
- Works with any email account in Outlook, including Gmail, GMX, Web.de, or IMAP.
- Calendar reminders
- Works with any calendar in your Outlook
- Trigger a reminder
- Hashtag with number in the appointment description, e. g. #0170111111
- Data processing
- Entirely local on your PC. Only the SMS is sent to LOX24, encrypted
- Installation
- Download the setup file (.exe) and install it on your Windows PC
Ideal if you use classic Outlook on Windows, including with Gmail or GMX.
Not sure which Outlook you have? In the top right of the Outlook window, there is a “New Outlook” toggle. If it is turned on or missing altogether, you are using the new Outlook. If it is turned off, you are using classic Outlook. For Gmail, GMX, or Web.de accounts, choose the classic add-in for Windows.
How much do SMS reminders from Outlook Calendar cost?
Top-up from €40
8cents
50 appointments per month4,00 €
Top-up from €145
7,9cents
200 appointments per month15,80 €
Top-up from €400
7,5cents
500 appointments per month37,50 €
Even a single avoided no-show per month usually pays for the reminders several times over.
All prices are net per SMS of up to 160 characters to Germany, using the Direct delivery method. With the Economy delivery method, a reminder costs 7 cents at most. If you also send an appointment confirmation, the cost per appointment doubles.
Data protection: where your data is processed
LOX24 is based in Berlin, and every SMS is protected by telecommunications secrecy. We do not share your data with third parties. Where your appointments and contacts are read depends on the add-in:
Classic add-in for Windows – everything stays on your PC. The add-in reads calendars and contacts directly on your computer. Only the finished SMS, meaning number and text, is sent to LOX24, encrypted.
New Outlook add-in – usable anywhere, processed in Europe. So that the add-in works on the web, on Mac, and on mobile, processing runs in the Microsoft cloud (Azure). The servers are located in Europe and European data protection law (GDPR) applies. The SMS is then sent to LOX24, encrypted.
How LOX24 handles your calendar data
- Appointments only when reminders are enabled
- The add-in only reads your appointments if you have turned on appointment reminders or created a template for them.
- Search for the hashtag
- The add-in scans your appointments for phone numbers with
#. - SMS only with a hashtag
- Appointments without a hashtag do not trigger an SMS.
- Only your placeholders in the SMS
- The message contains only the details you include in your template, such as date and time.
- European data protection
- LOX24 servers exclusively in Europe, telecommunications secrecy, no disclosure to third parties, data processing agreement (DPA).
Frequently asked questions about Outlook SMS
How much does the LOX24 Outlook SMS add-in cost?
The add-in is free in both versions. With LOX24, you only pay for the SMS you send, with no base fee and no minimum spend. An SMS to Germany costs from 7.5 cents.
Which Outlook do I need?
LOX24 offers two add-ins. The new Outlook add-in runs in the new Outlook for Windows, Outlook on the web, Outlook for Mac, and the Outlook mobile app. The classic add-in runs in classic Outlook for Windows, versions 2016 through Microsoft 365.
How do I install the new Outlook add-in?
You download the add-in file from LOX24 (manifest.xml). In Outlook, open “Get Add-ins,” select “My add-ins,” and then “Add a custom add-in” → “Add from file.” The SMS button then appears in Outlook. In companies, IT can also deploy the add-in for all employees.
Does Outlook SMS work on Mac?
Yes, with the new LOX24 Outlook add-in. It runs in Outlook for Mac and Outlook on the web. The classic add-in is only available for Windows.
Can I send SMS from my phone?
Yes. With the new LOX24 Outlook add-in, you can also send SMS from the Outlook app on your smartphone. You need a Microsoft 365 work or school account or a personal Microsoft account.
Does the add-in work with Gmail, GMX, or Web.de?
Yes, with the classic LOX24 add-in for Windows. It runs locally on your PC and therefore works with any email account in Outlook. The new Outlook add-in only supports Microsoft accounts.
How do I set up an SMS appointment reminder in Outlook?
You create the appointment as usual and add your customer’s mobile number with a hashtag, for example #0170111111. In the new LOX24 Outlook add-in, the number goes in the appointment title; in the classic add-in for Windows, it goes in the description. LOX24 detects the appointment and automatically sends the confirmation and reminders.
Which account do I need for calendar reminders in the new Outlook?
For automatic appointment reminders, the new LOX24 Outlook add-in requires a Microsoft 365 work or school account, because the reminders use Microsoft's single sign-on (SSO). With a personal Microsoft account such as Outlook.com or Hotmail, you can send SMS but not automatic reminders.
Where is my data processed?
With the classic LOX24 add-in, your calendar and contacts stay on your PC. Only the SMS is sent to LOX24, encrypted. With the new Outlook add-in, processing takes place in the Microsoft cloud (Azure) at European locations in compliance with the GDPR. The SMS is then sent to LOX24, encrypted. Sending is subject to German telecommunications secrecy.
Can my customers reply to the SMS?
Yes. If you send Economy SMS to Germany or Switzerland, LOX24 forwards the replies to you by email free of charge.
Can I try Outlook SMS for free?
Yes. With LOX24, you sign up with no obligation and receive 50 cents of starting credit for your first SMS.
Do you use Google Calendar?
More solutions
Appointments from Google Calendar, SMS by email, and replies from your customers, all with the same LOX24 account.
Your first SMS from Outlook, today
Sign up for free, install the add-in, and test it with 50 cents of starting credit. There's no contract and no base fee.
