Automatic SMS appointment reminders from Google Calendar.
Simply add your customer's mobile number with a hashtag to the appointment, and LOX24 automatically sends the reminder by SMS. No additional software, no base fee, from 7.5 cents per appointment.
- No extra software
- No base fee
- from 7.5 cents per SMS
- §European data protection
How SMS reminders from Google Calendar work
Connect your calendar and create a template
Add the number as a hashtag to the appointment
LOX24 reminds automatically
No more forgetful customers!
Wasting time waiting? Or busy chasing down your customers by phone? With our appointment reminder service, you can automatically remind your customers of their appointments and events by SMS. No additional software needed, just use Google Calendar.
Who benefits from SMS reminders from their calendar
For everyone who manages appointments in Google Calendar and doesn't want to adopt expensive practice or industry-specific software:
- Medical and therapy practices: physiotherapy, psychotherapy, dentists, alternative practitioners
- Hair salons and beauty studios: appointments, treatments, aftercare
- Repair shops: pickup appointments, inspections, tire changes
- Consulting and coaching: tax advisors, lawyers, coaches
- Education: tutoring, music schools, driving schools
- Trades and services: on-site customer appointments, delivery windows
- Real estate agents: viewings, rent payments, and missing documents
How much do SMS reminders from your calendar cost?
Top-up from €40
8cents
50 appointments per month4,00 €
Top-up from €145
7,9cents
200 appointments per month15,80 €
Top-up from €400
7,5cents
500 appointments per month37,50 €
Even a single avoided no-show per month usually pays for the reminders several times over.
All prices are net per SMS of up to 160 characters to Germany, using the Direct delivery method. With the Economy delivery method, a reminder costs 7 cents at most. If you also send an appointment confirmation, the cost per appointment doubles.
SMS reminders are also available for CalDAV and Outlook
The principle is the same for every calendar: add the mobile number with a hashtag to the appointment, and LOX24 sends the confirmation and reminders automatically. You simply keep working in the calendar you already use.
Privacy: What LOX24 sees of your calendar
So that LOX24 can find your appointments with a hashtag, the service receives read access via Google sign-in to the calendars you connect. LOX24 scans these appointments for phone numbers with a hashtag. LOX24 only sends SMS for appointments with a hashtag, and only includes in the SMS the details you add as placeholders in your template.
All data is stored on servers in Europe and is protected by telecommunications secrecy. LOX24 does not share it with third parties and provides a data processing agreement (DPA).
How LOX24 handles your calendar data
- Read access via Google sign-in
- Only to the calendars you select. You can disconnect at any time in your Google account or at LOX24.
- Search for the hashtag
- LOX24 scans the appointments in the connected calendars for phone numbers with
#. - SMS only with a hashtag
- Appointments without a hashtag do not trigger an SMS.
- Only your placeholders in the SMS
- The message contains only the details you include in your template, such as date and time.
- European data protection
- Servers located exclusively in Europe, telecommunications secrecy, no disclosure to third parties, data processing agreement (DPA).
Our tip: Create a dedicated calendar in Google just for client appointments and connect only that one to LOX24. This keeps private and internal appointments out of the picture. And don't put diagnoses or treatment details in appointment titles or descriptions if you don't need them in the SMS.
And why choose our solution?
Our solution for automatically sending SMS reminders from your calendar is extremely simple. You don't need any additional software, you just use your Google Calendar. Text templates and timings are defined in advance, and after that all you need to do is add a hashtag with the phone number to your appointments. No software to install and no base fee to pay.
Frequently asked questions about SMS reminders from Google Calendar
How do I connect my Google Calendar to LOX24?
In the LOX24 web interface, sign in with your Google account and allow LOX24 read access to your calendars. Then select which calendars should be used. You can disconnect at any time in your Google account or in LOX24.
When are the confirmation and reminders sent?
The confirmation is sent immediately once you create the appointment with a hashtag. LOX24 sends the reminders at the times you define in the template. You can also set up multiple reminders per appointment, for example one day and two hours beforehand.
What format should I use for the number in the appointment?
Use a hashtag directly before the number, with no space. LOX24 understands the international format (#+4915112345678) and the national format (#015112345678).
What details can I include in the SMS?
The appointment's title, date, time, end date, and end time, plus location, description, Google Meet link, and the calendar name. LOX24 automatically inserts them at the right place in your template.
Does this work with multiple calendars?
Yes. You can connect multiple Google calendars and even multiple Google accounts to LOX24, and create a separate text template for each calendar, for example for different employees or locations.
Does LOX24 read my entire calendar?
LOX24 receives read access to the connected calendars and scans their appointments for phone numbers with a hashtag. SMS are sent only for appointments with a hashtag, and only the details from your template end up in the message. If you want to limit access, connect a separate Google calendar just for customer appointments.
How much does a reminder cost?
With the Economy shipping method, SMS to Germany cost at most 7 cents each. There is no base fee and no contract term; you only pay for the SMS actually sent.
Can customers reply to the reminder?
Yes. With the Economy shipping method, replies from Germany and Switzerland are free and are delivered to you by email. With your own virtual number, replies also arrive in your LOX24 inbox.
I use Outlook or another calendar. Does this work too?
Yes. In addition to Google Calendar, LOX24 supports all CalDAV calendars such as iCloud, Nextcloud, or Synology, classic Outlook including Exchange via plugin, and the new Outlook on the web. The principle with phone number and hashtag is the same everywhere.
Can I try it for free?
Yes. After free registration, you receive a starting credit of 50 cents, enough for your first reminders. If you don't like the service, simply close the account.
Try appointment reminders for free now
Try it for free now!
Sign up and try our service for free with 50 cents of trial credit. If you don't like our service, the account will simply be closed, with no obligations whatsoever.
